A communication plan describes how the team communicates status and news about the project to internal and external stakeholders. The communication plan identifies the processes, methods and tools required to ensure collection, distribution, and management of project information for all project participants.
Communication within the project team, with the client, and external people and organisations ensures that all stakeholders are equipped to make informed decisions. The benefits of communication include:
Stakeholder expectations are set and realistic
The project team knows how to deal with sensitive and confidential information
Steakeholders are able to deal with external inquiries